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Shedd Technologies International

Case Study
Client Comments






GP-Host Affiliate Management Solution

"Shedd Technologies International is one of the best service providers I've worked with over the last 3 years. Robert is very knowledgeable about web development and helped us design an affiliate program that easily integrated into our existing website and billing system. Robert also delivered the system thoroughly tested so we have yet to see any bugs in the program. One of the most important aspects of Shedd Technologies International is the communication Robert has with us during all phases of the project. He is responsive and usually has an answer to our questions within 24 hours. During installation of our affiliate software we ran into a few problems. Robert was there to help us work through the problems via chat and email. There was no delay due to Robert's diligent work ethics and passion to deliver high quality software on-time and at an affordable price. Robert and the team at Shedd Technologies International are highly recommended. We plan on continuing to use them in the future to enhance our affiliate program as well as develop other projects that we have coming down the pipeline."

Dave Young-CEO
GP-Host c/o
Gluepoint, LLC.
http://www.gp-host.com

This client selected Shedd Technologies International to develop a complete, custom affiliate management solution.  The solution, as explained in the case study (see link at left), allows GP-Host to track referrals to their site from advertising.  Dave was so happy with our services he chose us to develop a second solution, a survey management solution to obtain and process feedback from site visitors.  In addition, Dave also referred interested customers to our services and selected us to assist him with the development of software for his clients.

 

Support Services Manager Client Management Center Project

November 13, 2002

Dear Robert,

About three months ago I had an idea for my company’s website.  Now my idea has become a full blown customer application.  The time and energy that you have put in to this project goes above and beyond all expectations that I had.  I am extremely pleased with the outcome of your work.  I can sometimes be a little picky about what I want…you never hesitated to listen to any of my ideas, and even helped develop them into the project.  Once again, thank you and I look forward to working with you in the future.

Sincerely,

Richard Kowalske
Intelli-Life, Inc.
http://www.intelli-life.com/

This client contracted with Shedd Technologies International to extend Support Services Manager software, which is available for free download at http://scripts.sheddtech.com/ssm/, and develop it into a complete client management system.  This client management system will allow him to provide personal customer service by maintaining a central repository for all data associated with his projects.  Intelli-Life, Inc. is a recent startup company in Georgia dedicated to providing clients with the tools and services needed to create smart houses.

 

Professional Installation Service Client

"Shedd Technologies International was a great help installing Support Services Manager. I placed my order and it was up and running perfectly on our site the next day! There were a few hoops to jump through and special requests and Robert did not hesitate to jump right on the problem that same day. I would highly recommend this product and service to anyone looking to run a great support system. I know we will have a great relationship with STI over the next few years and I know the SSM system will be a great help managing tech support for our customers."

Chris
Launchpad Development
www.websitelaunchpad.com

This client purchased Shedd Technologies International's Professional Installation Service plan, in which we install our software on the client’s server.  Clients entrust us with confidential information in having us install the software in addition to paying a nominal fee for our services.

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